投訴信、抱怨信
You bought a vacuum cleaner from a reputable electrical shop the other week but found that there were some problems with it. Write a letter to the director of the sales department in the shop to tell:
1)What the problems with vacuum cleaner are,
2)the trouble it caused with you,
3)What you would like them to do about it
Dear Director of the Sales Department,
稱呼：寫作關(guān)系不親密的個人
I am Li Ming, an ordinary consumer of your shop.
I venture to write you a letter about the problems caused by the Vacuum Cleaner of Model XYZ I bought from your shop.
第一句是寫信人自我介紹。
蘇州易優(yōu)語文培訓(xùn)，中小學(xué)閱讀寫作同步提升 http://www.zequeka.cn/miniform.html
第二句表明寫信緣由：投訴
(積累： I venture to do …)
The focus of the complaint is the poor quality of the vacuum.
For one thing, the vacuum doesn”t work effectively to pick up dirt on either bare floor or carpets. For another, the power shuts off by itself when the vacuum has been running for several minutes and then comes back after 30 to 60 seconds.
Honestly speaking, I am not making fuss over this purchase. But, it is not convenient for me to do cleaning work with it and when I went back to the department of home appliance, I was told that I couldn”t exchange because the vacuum was on sale.
第一句總括投訴的核心內(nèi)容。
（主系表結(jié)構(gòu)）
第二、三句分述了所購吸塵器的問題。從兩方面細(xì)化了投訴內(nèi)容。
小學(xué)生語文培訓(xùn)，蘇州易優(yōu)閱讀寫作同步提升</a>
（積累：For one thing…; for anther….
Either… or…
Shut off
第四、五句客觀了陳述了投訴的原因。
（積累：honestly speaking;
make fuss over;
It is not convenient for … to do ... ）
All in all, there is still much room for improvement. Before I take any further action, I do hope you can provide me a new vacuum or refund my money.
Thank you for your time and kind consideration.
第一、二句提出寫信人的批評，表達本人的愿望，并敦促對方采取行動。
(積累：all in all; Take action; Provide sb. Sth.)
信件的常用結(jié)尾。
蘇州易優(yōu)吳老師中考語文提分班（TEL:181-1815-9898）有趣、有用、提分快
Yours sincerely,
Li Ming
信件結(jié)尾和署名
