一、投訴信
Dear ______,
①I am ______（自我介紹）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is ______（總體介紹）. ④In the first place, ______（抱怨的第一個方面）. ⑤In addition, ______（抱怨的第二個方面）. ⑥Under these circumstances, I find it ______（感覺）to______（抱怨的方面給你帶來的后果）.
⑦I appreciate it very much if you could ______（提出建議和請求）, preferably ______（進一步的要求）, and I would like to have this matter settled by ______（設定解決事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
